Question 1

How much does a unit cost?

Accepted Answer

Every unit is 9 m by 3.5 m and costs $469 per month including GST. See Prices and Availability.

Question 2

How do I book a unit?

Accepted Answer

Send the quote form on the contact page with what you're storing and your start date. We'll tell you what's free and send the storage agreement.

Question 3

What size unit do I need?

Accepted Answer

It depends on your big items more than your boxes. Our size guide goes room by room, or send us your list and we'll suggest one.

Question 4

When can I get to my unit?

Accepted Answer

Any time. You have access 24 hours a day, 7 days a week.

Question 5

Is there a minimum stay?

Accepted Answer

Yes. The minimum stay is 6 months. After that you stay as long as you like, and the agreement sets out the notice period.

Question 6

Do I need insurance?

Accepted Answer

Our units are approved for insurance. Your goods stay your responsibility while they're stored, so check your contents policy covers goods in storage, or ask your insurer to add it.

Question 7

Can I store a boat, car or trailer?

Accepted Answer

Yes. Send the length, width and height with your quote request so we match a unit with the right door. See boat, car and trailer storage.

Question 8

What can't I store?

Accepted Answer

Fuel, gas bottles, paint thinners, chemicals, fireworks, explosives, ammunition, food, plants, animals, cash and anything illegal or stolen. Vehicles and boats go in with a near-empty tank and the battery disconnected.

Question 9

Can I visit a unit before I book?

Accepted Answer

Yes. Ask for a visit on the contact page and we'll show you around.

Question 10

How big are the units?

Accepted Answer

Each unit is 9 m by 3.5 m, 31.5 m² of floor. We have 77 of them. See Storage Units for what fits.

Question 11

Is the site secure?

Accepted Answer

Yes. A large locked gate closes off the site, the units are tilt-slab concrete, and the site is alarmed and monitored. See Security and Access.

Question 12

Do you have facilities in other suburbs?

Accepted Answer

No. We have one facility, in Ferrymead, Christchurch. Our area pages explain the drive from nearby suburbs.

Question 13

Can I change units later?

Accepted Answer

Ask us when your needs change. If a better-sized unit is free, you can move into it.

Storage FAQs

Questions and answers

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